Shipping Policy

Shipping Policy

Effective Date: this policy is effective until amended.

At Petsneed, we offer free home delivery on every order—no minimums, no hidden fees.

Delivery Times

• Standard Shipping (15–25 business days): a few orders are shipped directly from our U.S. partner facilities and delivered straight to your door within 5–7 business days after dispatch.

• Overseas Sea Freight (15–25 business days): For select items sourced internationally, we use cost-effective sea freight to keep prices low. These orders typically arrive within 15–25 business days after processing.

Order Processing

All orders are processed within 1–2 business days (excluding weekends and holidays). You’ll receive a tracking number via email once your order ships.

Important Notes

• Delivery times are estimates and may vary due to carrier delays or customs clearance.

• We currently ship to [list countries, e.g., the United States, Canada, etc.].

For any shipping questions, contact us.